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| The 20th Managers’ Seminar was held at the East Japan Railway Training Center in Shin-Shirakawa over the course of two days, from January 18 (Monday) to 19 (Tuesday), 2010. In total, 29 mid-level managers from member organizations were in attendance. The lecture for this seminar focused on the safety initiatives, employee training content, and other measures instituted by the East Japan Railway Company in response to accidents and problems which have affected the railroad industry. The seminar was not limited to passive listening, however. In order to assist participants in actively establishing and building a safety culture, hands-on learning was offered via the training facilities of the East Japan Railway Training Center. |
1. Content of Day 1: January 18 (Monday), 2010
(1) Lecture: “Safety Initiatives of the East Japan Railway Company”
In his opening remarks, Hisashi Sato, head of the Transport Training Department at JR-East Personnel Service’s Training Center Headquarters, expressed his hope that participants would find useful suggestions in his talk which they would then take back to their own workplaces. In his lecture, Sato addressed the following topics.
- Characteristics and safety mechanisms of the railroad
Sato explained the importance of first having an accurate understanding of the basic characteristics of the railroad before attempting to establish safety mechanisms.
- Ensuring safety through railroad employees’ mental preparedness
Sato provided an introduction to some of the training content given to employees in order to ensure railroad safety.
- Incorporation of training content into the workplace
Sato talked about image training and fostering mental preparedness amongst managers with regard to safety.
Participants engaged in simulator training |
(2) Driving Simulator Training and Tour of the Practical Training Facility
Participants were given the chance to try the driving simulators which train drivers use for training, and they were provided with an explanation of the various points involved in driving simulation training. In addition, participants received a guided tour of the practical training facility together with an explanation of railroad signals, block systems and other safety mechanisms.
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2. Content of Day 2: January 19 (Tuesday), 2010
(1) Hands-on Learning
The practice line and other areas of the East Japan Railway Training Center were used for hands-on learning which drew from the wealth of practical experience which the East Japan Railway Company has acquired. Among other things, training included pointing and calling and other basic tasks, responding to an emergency within the railroad crossing, and performing emergency train stops during railroad crossing accidents.
(2)Tour of the Accident History Museum
Participants toured the Accident History Museum at the East Japan Railway Training Center and received an explanation of lessons learned from past accidents.
(3)Review of Seminar Content
Participants engaged in group discussion followed by group presentations to deepen their understanding of the seminar content and consider what elements from it could be useful in their own workplaces.
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Basic task training
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Basic task training
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| 3.The following impressions were among those expressed in the questionnaires given after the seminar:
(1) Regarding the lecture
- The content was extremely interesting in that it discussed actual examples of human error, explaining in an easy-to-understand way how this error arose and how it was dealt with.
- I was struck by the terrific zeal with which the East Japan Railway Company pursues safety. This has impressed upon me the importance of speaking up and has motivated me to foster greater education and training at my company which allows operators to think for themselves.
(2) Regarding the lecture
- This experience showed me just how difficult driving a train is and how many different safety checks it requires.
- The training forced us to speak up loudly. This is a good thing. Perhaps the prerequisite for a system that encourages speaking out.
(3)Other
- I hope there will be many more opportunities of this sort in the future.
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